Refund policy

DELIVERY INSPECTION & RETURN POLICY
At 3EEN, we want you to be 100% satisfied with your purchase.
1. OPEN & INSPECT BEFORE ACCEPTING
* Customers are allowed to open and inspect their orders in the presence of the delivery representative before accepting the shipment.
* If you like the product, you can accept the order and complete your payment.
* If you decide not to accept the order after inspection, you only need to pay the delivery fees.
* Once the delivery representative leaves and the order is accepted, the delivery inspection process is considered complete.
2. AFTER ACCEPTING YOUR ORDER
* Please make sure you are satisfied with your order before accepting
* Returns or exchanges due to personal preference or change of mind after accepting the order are not covered by our inspection policy.
* 3EEN will not be responsible for arranging a return pickup simply because the customer changes their mind after accepting the shipment.
3. DAMAGED OR INCORRECT ITEMS
* If your order contains a defective or incorrectitem, please contact our customer service team.
* Such cases will be handled in accordance with applicable consumer protection laws.
PLEASE NOTE:
The inspection option is available only while the delivery representative is present. Once the order is accepted, it cannot be refused under the delivery inspection policy.
Thank you for choosing 3EEN.
WEAR YOUR IDENTITY. BE 3EEN.

According to the Egyptian Consumer Protection Law No. 181 of 2018
Thanks.